Privacy Policy

Last Updated: On 27-May-2026
Effective Date: 27-May-2026

This Privacy Policy describes the policies of Alpacta, Youngstown, OH 44515, United States of America, email: [email protected], on the collection, use, and disclosure of your information that we collect when you use our website (https://www.alpacta.com) (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when it is posted, and your continued access or use of the Service after such time constitutes your acceptance of the revised Privacy Policy. We recommend that you periodically review this page.

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

• Marketing and promotional communications
• Customer feedback collection
• Delivering and improving our services
• Website analytics and performance measurement

If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receiving that consent — and then only for the purpose(s) for which consent was granted, unless otherwise required by law.

How We Share Your Information:

We do not sell your personal information. We will not transfer your personal information to any third party without your consent, except in the limited circumstances described below.

We may work with the following categories of service providers to operate our business:

• Analytics providers — to measure website performance and improve user experience
• Customer service subcontractors — to support service delivery on our behalf
• Text message service aggregators and providers — solely to facilitate SMS communications you have opted into

We require all service providers to use personal information transferred to them only for the purpose for which it was transferred, and not to retain it beyond what is required to fulfill that purpose.

We may also disclose your personal information: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If Alpacta is merged or acquired by another company, your information may be transferred to the new owner as part of that transaction.

SMS & Mobile Data — Important Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of service delivery (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, ask us to port your personal information to another entity, withdraw any consent you have provided to us, lodge a complaint with a statutory authority, and other rights as may be relevant under applicable laws.

To exercise these rights, contact us at [email protected]. We will respond in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

You may opt out of direct marketing communications or marketing-related profiling by writing to us at [email protected].

Please note that if you do not allow us to collect or process the required personal information, or if you withdraw consent for required purposes, you may not be able to access or use the services for which your information was needed.

Cookies Etc.

To learn more about how we use cookies and tracking technologies, and your choices in relation to them, please refer to our, please refer to our Cookie Policy.

SMS Communication

If you have opted in to receive SMS messages from Alpacta, your phone number and opt-in consent are used solely to deliver the communications you requested. This data is not used for advertising, is not sold, and is not shared with third parties for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services required to transmit those messages.

To stop receiving SMS messages at any time, reply STOP to any message from us. For help, reply HELP or contact us at [email protected]. Message and data rates may apply. For full details, see our Terms & Conditions.

Security:

The security of your information is important to us. We use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of information under our control. However, given the inherent risks of data transmission over the internet, we cannot guarantee absolute security. You transmit information to us at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites not operated by us. This Privacy Policy does not address the practices of any third parties, including any third party operating a website accessible via a link on our Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Grievance / Data Protection Officer:

If you have any questions or concerns about how your information is processed, you may contact us at [email protected].

We will address your concerns in accordance with applicable law.